Privacy Policy

When you make a booking inquiry, reserve a holiday package, or contact Ceylon Tour Kings, we may collect the following personal information:

• Personal Identification: Full name, nationality, passport details (only when strictly required for hotel check-ins or national park permits).
• Contact Details: Email address, phone/WhatsApp number, country of residence.
• Travel Information: Flight arrival/departure numbers, dates, hotel preferences, dietary requirements, and group size.
• Technical Data: Browser type, device information, and IP address collected automatically to enhance website performance.

We utilize your personal information strictly for legitimate travel arrangements and customer support purposes:

• Customizing and executing your private tour itinerary and vehicle transfers.
• Communicating booking confirmations, updates, and driver dispatch details via WhatsApp or email.
• Booking accommodations, safari jeep permits, and train tickets on your behalf.
• Responding to inquiries and providing 24/7 travel assistance during your holiday in Sri Lanka.

We apply industry-standard security protocols and encryption to safeguard your data against unauthorized access, alteration, disclosure, or destruction. We do not store sensitive credit card or payment card details on our web servers.

Ceylon Tour Kings does never sell, rent, or trade your personal data to third-party marketing companies. We only share pertinent details with trusted partners essential to providing your service:

• Assigned Chauffeur Guide: Guest name, pick-up location, and travel schedule.
• Partner Hotels & Safari Operators: Guest names and booking dates for room reservation and national park entry.
• Legal Authorities: When required by Sri Lankan law or regulatory governmental bodies.

Our website uses standard cookies to remember your preferences (such as dark/light theme selection) and analyze aggregated website traffic patterns to continually improve your browsing experience. You can disable cookies in your web browser settings at any time.

You have the right to request access to the personal data we hold about you, request corrections to inaccurate details, or ask us to delete your personal information after your journey with us is complete.